Terms and Conditions – Print Press Expert
Welcome to Print Press Expert! These Terms and Conditions outline the rules and guidelines for using our printing services. By placing an order with us, you agree to comply with and be bound by these terms. Please read them carefully before proceeding.
02.
Order Placement and Confirmation
- Every order is contingent to availability and approval by Print Press Expert.
- An email confirming your order will be sent to you when it is placed. The order may not be accepted in full based on this confirmation.
- We have the right, in our sole discretion, to refuse or cancel any order.
04.
Design and Proofing
- Customers are responsible for providing accurate and print-ready files. Print Press Expert is not liable for errors in customer-provided designs.
- Before printing, we provide a digital proof for your approval. Any requested modifications after approval might result in further fees.
- If no feedback is provided within [ 30 business days], we will proceed with the approved proof.
05.
Production and Turnaround Time
- Production begins only after payment is received and the final proof is approved.
- Turnaround times are estimates and may vary depending on order volume, complexity, and unforeseen circumstances.
- Rush orders are available at an additional cost and are subject to availability.
06.
Shipping and Delivery
- Shipping costs and delivery times depend on the customer’s location and chosen shipping method.
- Print Press Expert is not responsible for delays caused by third-party shipping carriers.
- Customers are responsible for providing accurate shipping addresses. Additional fees may apply for address corrections or reshipments.
07.
Returns and Refunds
- Due to the custom nature of our products, we do not accept returns or offer refunds unless there is a proven defect or error on our part.
- If you receive a damaged or defective product, please contact us within [30 days] of delivery with photos and a description of the issue.
- We will either reprint the product or issue a refund at our discretion.
10.
Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.